our House rules
No one is in trouble. These are simply the things that help everyone feel good here, and help us protect the space we've all built together. We trust you and appreciate you more than you know.
Before you arrive
Book via the Limber co app up to 14 days in advance. Bring your own sweat towel, a water bottle, and grip socks for chair pilates (don't have any? we sell them in studio).
Arriving at the studio
Please wait until 15 minutes before your class begins. If there's a session running before yours, the cool-down is intentional. Aim to be on your mat 5–10 minutes early. Soft voices on the couches please.
On being on time
The occasional late arrival, we completely understand. Running late? Message us and we'll let you know if you can slip in. Arriving after class has begun may be treated as a no-show.
Phone-free space
Phone in your bag please. That hour is yours. Protect it. Accidental ring? Happens to us all. Emergency? Just let your teacher know before class.
Class cancellations
Our 3 hour cancellation policy exists so every member has a fair chance to get into class. Cancel via the app or website. Late cancels: session forfeited. No shows: session forfeited. Club members incur a $10 no-show or $5 late cancel fee. One fee waived per month. 12 hours notice for public holidays.
Waitlists
Jump on the waitlist if a class is full. You can be added up to 1 hour before class. The 3 hour cancellation policy applies to waitlisted spots too. Please cancel if you can no longer make it.
Tell your teacher
Any injury, niggle, or advice from a doctor? Tell your teacher before class begins. We'll note it and make sure you're offered appropriate options. We respect your privacy completely.
Pregnancy
You're welcome in our classes throughout an uncomplicated pregnancy. Our teachers understand pregnancy exercise guidelines and will always offer modifications. Concerns? Email hello@limberco.com.au.
Studio facilities
Secure storage for your belongings. Gender-neutral bathroom and change rooms. Drinking water provided.
Our community
Limber is an inclusive space for every body, regardless of age, size, ability, gender identity, sexuality, background or experience level. This is a space built on kindness. Let's keep it that way.
Age policy
We welcome members from age 14 without a guardian. Under 18s can only attend classes where the teacher holds a Working with Children Check. Babies and toddlers are welcome at Limber Mammas classes only.
Discounts
Full-time students and health care card holders: 10% off all packs and memberships. Seniors aged 60+ also receive 10% off. Email hello@limberco.com.au with proof to get set up.
Refunds
Refunds are not available for change of mind, unused sessions, or circumstances external to the business. Sessions cannot be transferred to another person.
Lost property
Socks. Scrunchies. Five water bottles we're considering naming. We clear lost property at the end of each month. Come rescue your things before they get rehomed.
Ready to find Your people?
Come say hi, book a class, or just have a nosy around. We'd love to have you.