privacy Policy
Last updated: 1 January 2025
1. About This Policy
Limber ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains how we collect, use, and disclose personal information.
2. Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and postal address
- Health information relevant to your participation in classes
- Payment information (processed securely via our payment provider)
- Class booking history and membership details
- Website usage data via analytics tools
3. How We Use Your Information
We use your personal information to:
- Process bookings and membership payments
- Communicate with you about your bookings and our services
- Send you marketing communications (where you have opted in)
- Improve our website and services
- Comply with legal obligations
4. Disclosure of Information
We do not sell your personal information. We may share your information with third-party service providers who assist in operating our business (e.g. Momence for booking management, payment processors), subject to confidentiality obligations.
5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Payment information is processed via [payment provider] and is not stored on our servers.
6. Cookies & Analytics
Our website uses cookies and analytics tools to understand how visitors use the site. You can disable cookies in your browser settings, though this may affect some site functionality.
7. Access & Correction
You have the right to access and correct personal information we hold about you. To make a request, email us at hello@limberco.com.au.
8. Marketing Communications
You may opt out of marketing emails at any time by clicking the unsubscribe link in any email we send, or by emailing us directly.
9. Changes to This Policy
We may update this policy from time to time. The current version will always be available on this page.
10. Contact
Privacy questions or complaints? Contact us at hello@limberco.com.au.